Cookie & Privacy Policy

Kinsu is a trading style of Advent Solutions Management Limited. As such Advent Solutions Management Limited is data controller of your information and we take our responsibilities regarding privacy and security of customer information very seriously. This policy explains how we use information about our customers and how we protect your privacy. By your using this web site and/or supplying information on it, you confirm that you agree to the collection and/or use of your personal information by us in accordance with this cookie & privacy policy.

This website and mobile application, in its entirety, is the property of Kinsu, trading style of Advent Solutions Management Limited. It is protected by the copyright laws of the United Kingdom. All company names, logos and trademarks included in this website are the property of Kinsu, trading style of Advent Solutions Management Limited. This website must not be used for any reason other than the purposes of obtaining information about the insurance products and services offered.

Advent Solutions Management Limited is authorised and regulated by the Financial Conduct Authority. The regulatory details of Advent Solutions Management Limited can be checked on the Financial Services Register by visiting www.fca.org.uk or by calling 0800 111 6768 or 0300 500 8082.

We reserve the right to modify the content or format of this website at any time. We also reserve the right to change the information on this page if necessary. Please read the whole content of this Cookie & Privacy Policy. We accept no liability whatsoever for any damage, either temporary or permanent, occurring to either electronic equipment or software that might occur whilst using this site as any such damage will be deemed to be coincidental. Any information contained within the technical support pages on this website is for reference purposes only and we advise against any individual attempting to service, repair or reconfigure electronic equipment or computer software based on the content of these technical pages unless they are fully qualified to do so.

Personal Information

We know privacy is important to you and so we promise to use the information provided in accordance with this cookie & privacy policy.

Data Protection

Any personal information provided by you and/or concerning you provided to us by any advisor, broker or other intermediary may be held by ASM in relation to Your ASM product or service.   It may be used by our staff in making a decision concerning Your ASM product or service and for the purpose of servicing the ASM product or providing the ASM service and administering claims.  Information may be passed to other service providers for these purposes.  We may obtain information about you from credit reference agencies, fraud prevention agencies and others to check your credit status and identity. The agencies will record our enquiries, which may be seen by other companies who make their own credit enquiries. We will check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.

We and other organisations may use these records to:

  1. help make decisions on ASM product and any claims, for you and members of Your household
  2. trace debtors, recover debt, prevent fraud, and manage Your ASM product
  3. check your identity to prevent money laundering, unless You furnish us with satisfactory proof of identity.

This may involve the transfer of your information to countries which do not have Data Protection laws.

Under Data Protection legislation, you can ask us in writing for a copy of certain personal records held about you.  A charge may be made for this service.

We may contact you by letter email or phone during the life of the ASM product and/or the course of any claim and at the conclusion of the claim to complete any customer satisfaction surveys

If you have so authorised we may make your details available to other specially accepted companies to use for their own marketing purposes, if  at any time in the future, you would prefer us not to do this, please let us know

We will take the following measures to ensure that personal information kept is accurate:

  • We will check each new application against any existing customer records
  • Where relevant, on anniversary dates or renewal dates, we will write to ask for any updates

Sensitive personal data is defined under the Act to include such matters as personal beliefs and health.  Personal sensitive information will not be used apart from the exact purpose for which permission was given.

We may contact you telephone, post or e-mail or other electronic means to provide you with information in relation to our products and services. We may also transfer your information (excluding medical information) to third parties to enable such third parties to provide you with details of their products, services and events which may be of interest to you.

If you wish to opt-out from receiving such information or do not consent to such transfer, please write to us at:

Advent Solutions Management Limited

3 Lombard Street

London EC3V 9AA

Cookies

A ‘cookie’ is a small data text file that is placed in your browser. We use cookies to enable our website to operate correctly, to enhance your customer experience and to improve our service to you.

Most browsers will usually allow you to change the settings of your browser so that it does not accept cookies but if you do this please be aware that this website will not function correctly.

Session cookies

We use session cookies on this website for the duration of your visit. So that this website will function correctly, this cookie will store data about the browser you are using and the information you have entered.

If we did not use a session cookie, this website would not function correctly. When you leave our website, the session cookie is deleted

Performance (Tracking) cookies

We use Google Analytics to count page visits, identify traffic sources and to collect information about how visitors have found and use our website. These cookies are set automatically on each page and do not collect or store any personal data.

More about cookies

If you would like to learn more about cookies – www.bbc.co.uk/webwise/guides/about-cookies

How to turn off cookies within your browser

For the procedures to turn off cookies within your browser

– www.aboutcookies.org/Default.aspx?page=2

Please note that if you do turn off cookies within your browser, this website will not operate correctly.

Links to Other Sites

On this website you may be offered links to other sites which we hope will be of interest. However, please be aware that we have no control where such sites are operated by a third party and we do not endorse them. You agree that we are not responsible for the availability or content of, or products and services available on those websites.

You are advised to read the cookie and privacy policy of the respective websites available through this website before disclosing any personal information. The cookie and privacy policy attached to that website will confirm the relevant terms and conditions including cookies.

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

When you request a quotation or apply to purchase an insurance policy online, we use secure socket layer technology (SSL) that encrypts all information you input before it is sent to us. This ensures that the information is reasonably protected against unauthorised interception.

We also follow security procedures in the storage and disclosure of information which has been given to us, to provide an adequate level of security for that information.

It is important to remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect personal information, we cannot guarantee its absolute security.

 

 

Call Recording

We record telephone calls for monitoring, quality and training purposes and to assist us in preventing and detecting fraud.

Intellectual Property Rights

The content of this web site may not be retrieved, displayed, modified, copied, printed, sold, downloaded, hired, reverse engineered or transmitted in any way without the prior written consent of Advent Solutions Management Limited.

You may retrieve, display, copy, print or download the content on this site for legitimate personal use only and not for commercial exploitation.

You may not link to this web site or include this web site in part or in whole within another external web site without first obtaining written permission from Advent Solutions Management Limited. We reserve the right to remove links to this site without notice at our discretion.

Instability of the Internet

The Internet is an inherently unstable medium. Errors, omissions, interruptions and delays of service may occur at any time. As a result we accept no responsibility in respect of such errors, omissions, interruptions or delays.

We do not guarantee that this site will operate either fully or in part on any specific computer equipment or in any specific software. There are no elements within this site that alter any of the configuration or other settings on any machinery used to view the site.

We accept no liability whatsoever (whether in contract, negligence or any other cause of action) for any damage, either temporary or permanent, occurring to either electronic equipment or software that might occur whilst using this site.

Remember The Risks Whenever You Use The Internet

Other Internet sites or services that may be accessible through our web site will have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions.

Changes in this Cookie & Privacy Statement

We reserve the right to modify this cookie & privacy policy without notice and so you should check the position each time you visit our web site.

Contact Us

If you have any questions or suggestions about our cookie & privacy policy, please contact us at the following address:

Advent Solutions Management Limited, 3 Lombard Street, London EC3V 9AA
or by email to: info@advent.global.